Who we are
This website is operated by Solyst (“Solyst”, “we”, “us”). This policy explains what information we collect when you use this website, contact us or book a call, and how we handle it. Registered address: add company address.
Information we collect
We only collect information you choose to give us, plus limited technical data needed to run the website.
- Contact form: name, email address, company name, the service you are interested in, an optional budget range and your message.
- Call bookings: name, email address, optional phone number and company, your chosen date and time, your timezone, preferred meeting format and a description of your business or project.
- Technical data: basic server logs such as IP address, browser type and pages requested, used for security and troubleshooting.
How we use information
- To reply to your enquiry and arrange or confirm a call.
- To send you messages about your booking, such as confirmations, changes or cancellations.
- To prepare for a consultation and, if you ask, a proposal.
- To keep the website secure and prevent spam or abuse.
We do not sell your personal information. We will not add you to marketing emails unless you ask us to.
Cookies and tracking
The public website does not set advertising cookies. The admin area uses a strictly necessary cookie to keep staff signed in. If we add analytics in future, such as analytics tool name, we will update this section and, where required, ask for your consent first.
Third-party services
We use a small number of providers to run this website. They process data on our behalf and only as needed to provide their service:
- Website and database hosting: hosting provider
- Email delivery for booking notifications: email provider
- Calendar or scheduling integration, if enabled: calendar provider
- Web fonts served by Google Fonts during the build process.
Data security
We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS), access controls on our admin portal, and hashed passwords for staff accounts. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data retention
We keep enquiries and booking records for as long as needed to respond to you and manage any resulting project, and for up to 24 months afterwards unless a longer period is required by law. You can ask us to delete your information sooner.
Your rights
Depending on where you live, you may have the right to:
- Ask for a copy of the personal information we hold about you.
- Ask us to correct or update it.
- Ask us to delete it.
- Object to or restrict certain uses of it.
To make a request, contact us using the details below. We will respond within a reasonable time.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact information
For any privacy question or request, email solyst00@gmail.com or use our contact form.